PRIVACY POLICY:
At ARISEMART IMPEX PRIVATE LIMITED, data protection is a matter of trust, and your privacy is important to us. We shall only use your name and other information relating to you in the manner set out in this Privacy Policy.
We only collect information where it is necessary and relevant to our dealings with you. We will retain your information only for as long as required by law or as relevant for the purposes for which it was collected. You can browse our website anonymously; we can only identify you if you have an account and log in with your credentials.
1. Keeping Your Information Secure
We are strictly committed to protecting and respecting your privacy. Personal information—such as your postal address, email, phone number, and payment information—is collected solely to maintain communication before, during, and after your purchase. We do not divulge your personal information to any third party without your consent, except where necessary to fulfill your order.
2. Information That We Collect
We collect data necessary to process your orders, including payment processing and delivery updates.
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Third-Party Delivery: We may pass your name and address to a third party (e.g., our courier) to deliver your products.
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Site Administration: We may use your IP address to diagnose server problems, administer the website, and gather broad demographic information to tailor your experience.
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Fraud Prevention: Data is used to detect fraud or website abuses and to manage payments.
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Accuracy: You must provide accurate, non-misleading information and keep it updated.
3. Your Account and Data Access
Your order details are stored with us. By logging into your account, you can:
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View completed, open, and dispatched orders.
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Administer address and bank details.
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Manage newsletter subscriptions.
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Note: You undertake to treat your personal access data confidentially and not make it available to unauthorized third parties.
4. Third Parties and Marketing
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No Trading: We do not rent, trade, or share your personal information with other companies for their marketing purposes without your consent.
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Agents and Subcontractors: We may share data with agents or subcontractors (e.g., payment processors, data analysts, or customer service providers) to assist with the uses set out in this policy.
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Legal Requests: We reserve the right to disclose personal information to any third party that makes a legally compliant request.
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Business Transfers: We may transfer our databases containing your personal information if we sell our business or part of it.
5. Credit Check and Fraud Prevention
We use authorized payment gateway services. Our Credit Check and Fraud Prevention policies are aligned with these providers. All disputes are subject to the jurisdiction of the courts in Mumbai.
6. Communication Preferences
We may send you information about our products, promotions, or newsletters. You may “unsubscribe” at any time via the process detailed in our communications. Please allow 7 working days (excluding weekends and Indian public holidays) for the request to be processed.
7. Consent and Changes
By submitting data to us or using the website, you consent to our use of your data as outlined in this policy. ARISEMART IMPEX PRIVATE LIMITED reserves the right to change this Privacy Policy at any time without prior notice to the user.
8. Copyright
ARISEMART IMPEX PRIVATE LIMITED holds the copyright to this Privacy Policy. Use by third parties, even in extracts, for commercial purposes is strictly prohibited and may be subject to legal action.