Page 2: REFUND AND RETURNS POLICY
1. Order Cancellation
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Customer Cancellation: You may cancel your order within 24 hours of placement, provided it has not been shipped.
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Company Cancellation: We reserve the right to cancel any order due to stock unavailability, pricing errors, or suspected fraudulent transactions.
2. Returns and Exchanges
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Conditions: Returns are accepted only if the product received is damaged, defective, or incorrect.
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Notification: You must report any issues to our customer support team within 48 hours of delivery.
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Requirement: The product must be unused, with all original tags and packaging intact.
3. Refund Process
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Method: Approved refunds will be processed via the original payment method (Credit/Debit Card, Net Banking, or Wallet).
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Timeline: Once we receive and inspect the returned item, the refund will be initiated within 7 to 10 working days.
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Shipping Charges: Original shipping fees are non-refundable unless the return is due to an error on our part.
4. Contact Us For any queries related to returns or refunds, please contact our support team at our official email address .